Accreditation is open to any home care agency that operates in Massachusetts; membership in the Alliance is neither a prerequisite for, nor a guarantee of Accreditation. The procedure for Accreditation is as follows:
Any organization providing home care services in Massachusetts may apply for Accreditation by the Home Care Alliance of Massachusetts, Inc (the “Alliance”).
Applicant agency completes questionnaire and submits required documentation to the Alliance.
Alliance membership and regulatory staff review questionnaire & documentation within 30 days of receipt. If complete and satisfactory, accreditation is granted.
If the application is not complete, the Alliance will inform the applicant and request additional documentation; the applicant will be given 30 days to provide that additional or corrected documentation.
Any documentation submitted in support of an application for accreditation will be kept in confidence, accessible only to Alliance staff for purposes of administering the accreditation program. Any personal information should be redacted.
Initial approval is for one year. Renewals are good for two years.
Accreditation is free for Alliance members. Non-members pay an initial accreditation fee of $750 and a renewal fee of $1,250; any fees must accompany the completed questionnaire and are non-refundable.
During the Accreditation period, the agency must notify the Alliance within 30 days of any change in agency name, mailing address, or branch location(s).
If an agency changes ownership during the Accreditation period, the new owner/officer must submit to the Alliance a completed and signed Certification and Attestation form within 30 days. Failure to do so may result in loss of accreditation.
Renewal requires submission of a complete new questionnaire & documentation.
In the event of a credible and verifiable complaint against an accredited agency, the Alliance staff has the right to request additional documentation demonstrating compliance with accreditation standards at any time during the accreditation period. Agencies will be given 30 days to submit documentation demonstrating compliance. Agencies that fail to submit requested documentation within the 30-day time frame may lose their accreditation.
An agency can voluntarily withdraw from the accreditation program at any time by submitting a written notification to the Home Care Alliance.
Agencies that lose or withdraw from accreditation must wait at least six months before they can re-apply.
The terms and requirements of the accreditation program may be amended at any time by the Board of Directors of the Home Care Alliance of MA. Any such changes become effective immediately for agencies seeking accreditation, and upon renewal for agencies accredited at the time of the change.